Frequently Asked Questions About Our Logistics Services

  • We offer a full suite of logistics solutions including:

    • Freight forwarding (air & ocean)

    • U.S. warehousing

    • FBA prep services

    • Last-mile delivery coordination

    • Transloading and cross-docking

    • Custom clearance

    • Product inspection and repackaging

    • Return and repair handlingption text goes here

  • Nope — while we specialize in Amazon FBA prep, we also serve DTC brands, wholesale importers, eCommerce sellers, and cross-border businesses of all sizes.

  • We have our primary warehouse in New Jersey and another on the West Coast to ensure fast, reliable service across the U.S.

  • Absolutely. We offer return processing, quality checks, repair, and re-labeling to get your inventory back into sellable condition.

  • Simple:

    1. Request a quote

    2. Approve the service agreement

    3. Ship your inventory to us

    4. Sit back — we’ll take care of the rest

  • Fill out our Get a Quote form or email us at info@logistarusa.com with your product details, service needs, and expected volume. We’ll get back to you within 24 hours.

  • Absolutely. We coordinate international shipping from your supplier to our U.S. warehouse, including customs clearance and drayage.

  • Our team is available Monday to Friday, 8 AM to 4:30 PM (EST). We’re also quick on WeChat and WhatsApp for our international clients.

  • Yes — our client dashboard gives you visibility over inbound/outbound inventory, photos of received goods, and custom status updates.

  • We handle everything from:

    • Receiving & inspection

    • Polybagging, labeling, bundling

    • Box content sheets & carton labeling

    • Palletizing & shipment scheduling

  • Typically within 1–3 business days after receiving your inventory, depending on volume and complexity.

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